Shipping policy

At Kent Curwen, we understand how important it is for your items to arrive on time and in perfect condition. Every order is carefully checked, securely packed, and shipped with attention to detail to ensure a reliable and stress-free delivery experience.

Below you will find complete information about our shipping methods, delivery timelines, and service coverage.

Delivery Method and Cost

  • Shipping Method: Standard Shipping

  • Shipping Coverage: United Kingdom (UK)

  • Shipping Cost: Free on all orders

  • Currency: All prices and transactions are processed in British Pounds (GBP £)

Order Processing and Delivery Timeline

  • Order Cut-Off Time: 5:00 PM (GMT)

    Orders placed after 5:00 PM will begin processing on the next business day.

  • Order Processing Time: 1–3 business days

    Orders are prepared and packed during business hours, excluding weekends and public holidays.

  • Transit Time: 4–10 business days

    Once shipped, orders typically arrive within this timeframe, depending on the destination and carrier performance.

  • Total Estimated Delivery Time: 5–13 business days from the date of purchase.

Delivery Area

We currently ship only within the United Kingdom.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Please allow up to 48 hours for tracking details to update in the carrier's system after shipment.

Important Delivery Notes

  • Delivery times are estimates and may vary due to weather conditions, carrier delays, or high-demand holiday periods.

  • We are not responsible for delays caused by incorrect or incomplete shipping addresses provided at checkout.

Customer Support

If you have any questions regarding shipping, delivery timelines, or tracking information, our support team is here to help.

Store Name: Kent Curwen

Business number: +447583025343

Email: support@kentcurwen.shop

Business address: 400 Oxford St, London W1A 1AB, United Kingdom

Opening Hours: Monday - Friday: 9:00 AM–5:00 PM (GMT)

Opening Hours:
Monday - Saturday: 9:00 AM–5:00 PM
Saturday & Sunday: Closed

Time zone: (GMT+00:00) Greenwich Mean Time (London)